Privacy Policy

JANIE’S BOUTIQUE/MENSWEAR

CUSTOMER STORE POLICY

Minneapolis, Minnesota
Monday–Saturday: 11:00 AM–7:00 PM
Sunday: Closed

Welcome to Janie’s Boutique/Menswear

Thank you for shopping with Janie’s Boutique/Menswear. We are committed to providing quality fashion, excellent customer service, and a welcoming shopping experience. Please review our policies before completing your purchase.

1. Returns & Exchanges

• Returns and exchanges are accepted within 7 days of the original purchase.
• Merchandise must be unworn, unwashed, unused, and in its original condition.
• Original tags must remain attached.
• A valid receipt is required.
• Sale, clearance, promotional, and final-sale merchandise cannot be returned or exchanged.
• Undergarments, swimwear, earrings, and other hygiene-sensitive merchandise are final sale.
• Merchandise that has been worn, washed, altered, damaged, stained, or otherwise misused will not be accepted.

2. Refunds

Approved refunds will be issued to the original form of payment when applicable. Refund processing times may vary depending on the customer’s bank or payment provider.

3. Layaway

Janie’s Boutique/Menswear offers layaway on eligible merchandise.

• A deposit is required when the layaway agreement is established.
• Customers must make payments according to the agreed payment schedule.
• Merchandise remains at the store until it has been paid in full.
• Merchandise cannot be taken home before the balance is paid in full.
• Customers who fail to complete their payments may have their layaway agreement canceled according to the terms of their written layaway agreement.
• Layaway deposits and payments may be subject to the terms disclosed at the time of purchase and applicable law.

4. Special Orders

Special-order merchandise may require a deposit or full payment before the order is placed.

Because special orders are purchased specifically for the customer, they may be final sale and may not be canceled, returned, or exchanged after the order has been placed, except where required by law or stated in writing.

5. Damaged or Defective Merchandise

Customers should notify Janie’s Boutique/Menswear promptly if an item appears to have a manufacturer defect.

Damage resulting from normal wear, improper washing or care, alterations, accidents, misuse, or neglect is not considered a manufacturer defect.

6. Store Credit

When store credit is offered instead of a refund, it may be used toward future purchases at Janie’s Boutique/Menswear. Store credit is not redeemable for cash except where required by law.

7. Pricing & Promotions

Prices and promotional offers may change without notice.

Promotions cannot be combined unless specifically stated. Janie’s Boutique/Menswear reserves the right to correct pricing or promotional errors before a transaction is completed.

8. Customer Conduct

Janie’s Boutique/Menswear is committed to maintaining a safe, respectful, and welcoming environment.

Threatening, abusive, disruptive, discriminatory, or unsafe behavior toward employees, owners, or other customers will not be tolerated.

We reserve the right to refuse service or ask a customer to leave when necessary to protect the safety of our customers, employees, merchandise, or property.

9. Merchandise Inspection

Customers are encouraged to inspect merchandise carefully before completing their purchase, including checking the size, color, style, condition, and quantity.

Customers should retain their receipt after every purchase.

10. Lost or Stolen Personal Property

Customers are responsible for their personal belongings while visiting the store. Janie’s Boutique/Menswear is not responsible for lost, stolen, or damaged personal property.

11. Theft & Fraud

Janie’s Boutique/Menswear does not tolerate theft, fraudulent transactions, attempted payment fraud, or intentional damage to merchandise.

Suspected criminal activity may be reported to the appropriate authorities.

12. Policy Changes

Janie’s Boutique/Menswear reserves the right to update its store policies when necessary. The most current version of the policy will be made available to customers.

THANK YOU FOR SHOPPING WITH JANIE’S BOUTIQUE/MENSWEAR!

We appreciate your business and look forward to serving you.